Contact Us

If you wish to contact us via email, please email for all enquiries and Order Enquiries.

If you wish to contact us via phone, please call 800-MYTOY (800-69869) or +971 4 4229633 (international)

Phone lines are open:

Saturday – Thursday

8am – 5pm (UTC/GMT +04:00)

Ramadan Timings

8am – 3pm (UTC/GMT +04:00)

Alternatively, contact us via Live Chat – in the bottom right hand corner of the shop section.

To find our stores check our store locator page.


Our most frequently asked shop-related questions. All in one place for you.


My Account

Log-in to your shop account to view previous orders and rewards club information

My Account

General Enquiries / Feedback